Cannot access the video or the book after purchase

feedback
1

Hi Martin,

I cannot access the video or book after purchase.
I clicked the download button in the email from paddle and got the book somehow but still cannot access the video

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image1007×476 36.8 KB

You can see the pic above , how it looks like on my login page.
Also, i could not create this issue in the support section since “New Post” is grayed out for me.

  • Order number: #16060442
  • Invoice date: 10 Jul 2020
2

They there @munish2592725294 sorry for the delay, was travelling for the weekend.

Not sure what went wrong here, but I’ve added both onto your account just now, you should be able to see them on the homepage.

Let me know if you have any problems.

3

Thanks,
I can see them now